PRIVACY POLICY


For us, privacy for our valued customers is essential. We strongly believe that our customer's personal information is with a third party without prior consent or request from the customer. Privacy is an individual right, and at Bookingfree.net, the customer's data, such as contact no., email, addresses, Etc., is used only for internal purposes and not for sale. Your contact information is in our database. It's used only to contact you during your stay with us to share the status of your room bookings and then to announce our latest deals and news. We at Bookingfree.net condemn unauthorized reach misuse or disclosure of the customer's personal information. We have strict guidelines and high-security features to prevent the same. Any changes in our Privacy Policy will be here on the website.


SECURE ONLINE PAYMENTS

For the visitor to our website, please note that your name, email address, and other personal information submitted online may be stored with us and appear on the website. Like other platforms, our server log files also receive general information such as the visitor's IP address and cookie. For the financial transactions by credit card, Bookingfree uses a 3rd party secure payment gateway provided by "Razorpay," and the Debit/credit card details are 'not stored' with Bookingfree.net. The information is securely stored and encrypted with Visa/Master Card.


DATA SECURITY INFORMATION

We have an extensive firewall and high-end security system to monitor our website's traffic and financial transaction. We will investigate any suspicious email, website traffic, or financial transaction to ensure there is no breach of policy and security. Our customer care executive or other staff may contact you to verify the transaction made by you. The secure connection between your browser and our system for financial transactions uses 128-bit Secure Sockets Layer (SSL) encryption. Well-respected technology developed by Netscape, Microsoft, and RSA.


CANCELLATION AND REFUND

All cancellations must be intimated to our head office on the phone, followed by a written confirmation via email or message. Telephonic cancellation does not accept as a 'cancelation request. They should be made independent/individual room services with a notice of not less than 7-15 days (According to the Situation). In the case of the group, booking cancellation should be made at least 30 days before the commencement date. Please Note The refund amount after deducting the applicable cancellation charges and service costs. Both will settle within 7 to 10 days of the day of cancellation request approved by Bookingfree Holidays Pvt Ltd., and the amount should refund by card (Debit/Credit).