PRIVACY POLICY

For us privacy for our valued customer is very important. We strongly believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. Privacy is the right of an individual and at the Bookingfree.Net the information of the customer such as contact no., email, addresses etc. is used only for the internal purpose and not for sale. Your contact information is stored in our database and is only used to contact you during the course of your stay with us for sharing the status of your room bookings with us and then after for announcement of our latest deals and news etc. We at BookingFree.Net condemn the unauthorized reach and misuse and/or discloser of the personal information of the customer and we have strict guidelines and high security features to prevent the same. Any changes in our ‘Privacy Policy’ will be posted here on the website.

SECURE ONLINE PAYMENTS

The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit card Bookingfree uses a 3rd party secure payment gateway provided by “Razorpay” and the Debit/credit card details are ‘not stored’ with Bookingfree.Net,  instead the information is securely stored and encrypted with Visa/MasterCard

DATA SECURITY INFORMATION

We have extensive firewall and high end security system to monitor the traffic and financial transaction on our website. Any suspicious email, traffic on website and or financial transaction will be investigated to ensure there is no breach of policy and security. Our customer care executive or other staff may contact you to verify the transaction made by you. The secure connection between your browser and our system for financial transactions uses 128 bit Secure Sockets Layer (SSL) encryption. This is a well-respected technology developed by Netscape, Microsoft and RSA that is supported by most browsers.

 

CANCELLATION AND REFUND

All cancellations must be intimated to our head office on phone followed by a written confirmation via email or message. Telephonic cancellation will not be accepted as ‘cancelation request’. Cancellations for the independent/individual room services should be made with a notice of not less than 7-15 days (According to Situation). The cancellation in case of group booking should be made at least 30 days prior to the date of commencement of the stay. Please Note: Amount will be refunded through Electronic Transfer or by the card (Debit/Credit).Refund of amount will initiate after deducting the applicable cancellation Charges and service charge and both will be settled within 7 to 10 days of the day of cancellation request approved by Bookingfree Holidays Pvt Ltd.