SECURE ONLINE PAYMENTS
The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit card Bookingfree uses a 3rd party secure payment gateway provided by “Razorpay” and the Debit/credit card details are ‘not stored’ with Bookingfree.Net, instead the information is securely stored and encrypted with Visa/MasterCard
DATA SECURITY INFORMATION
We have extensive firewall and high end security system to monitor the traffic and financial transaction on our website. Any suspicious email, traffic on website and or financial transaction will be investigated to ensure there is no breach of policy and security. Our customer care executive or other staff may contact you to verify the transaction made by you. The secure connection between your browser and our system for financial transactions uses 128 bit Secure Sockets Layer (SSL) encryption. This is a well-respected technology developed by Netscape, Microsoft and RSA that is supported by most browsers.
CANCELLATION AND REFUND
All cancellations must be intimated to our head office on phone followed by a written confirmation via email or message. Telephonic cancellation will not be accepted as ‘cancelation request’. Cancellations for the independent/individual room services should be made with a notice of not less than 7-15 days (According to Situation). The cancellation in case of group booking should be made at least 30 days prior to the date of commencement of the stay. Please Note: Amount will be refunded through Electronic Transfer or by the card (Debit/Credit).Refund of amount will initiate after deducting the applicable cancellation Charges and service charge and both will be settled within 7 to 10 days of the day of cancellation request approved by Bookingfree Holidays Pvt Ltd.